Testimonials
What Customers think of us!
We are lucky enough to get lots of feedback from our customers. Here are some of the more recent emails and in a lot of cases photos of our customers new cars! We hardly ever see our customers or even the cars so its great for us to hear what we are doing for people in the real world. We are very interested in the whole process not just saving you money. These are all TOTALLY genuine emails. We delete any reference to an actual Dealer and the customers surname for privacy.
Hi Jonathan, Just wanted to say a huge thank you for once again helping us with the purchase of our new Q5. It’s an almost identical replacement for our previous one, which Carfile helped us with back in 2021. The whole process was just as smooth as last time and we are delighted with the car. Picked it up last Friday; the handover process was straightforward and I was heading home in the new car within about 45 minutes! Photos attached – one about two miles down the road from the dealer, the others with car hard at work, ferrying kids to rugby training! Can’t promise that it will stay shiny for too long! Cheers,
Hi Jonathan Thanks again for the professional and attentive way you handled the purchase of our new car and the "px" for our old one. We are happy new Audi owners. This is our second car from you and I think it is safe to say when we change our other car in a year or so we know where to come. We will be recommending you and your Audi team to whomever will listen. Regards
Hi Jonathan, I don’t think that I have thanked you properly for all your help, advice and support of the last couple of weeks. Especially for expediting the collection of the Polo on the same day as the T-cross was delivered, it made everything simpler in the end. I would recommend your services at the drop of a hat! Thank you again My very best wishes
Good morning Jonathan I picked up my New Ford Puma last week. This is my third Puma and is so far the best. The improved and bigger dash and a heap of other enhanced features makes this a great car to drive. Thank you once again for your introduction to your Ford contact who was extremely helpful, even when there were some supplier delays, and was excellent on the handover and part exchange! Even my two year old calls this her favourite car! Thanks once again,
As previously, Jonathan at Carfile has pulled out all the stops on finding us another new car, at a great price, for a new member of our Team extremely quickly. Carfile service remains second to none! Regards
Dear Jonathan, Not the most flattering of environments (garage interior), but need to keep the new baby in sheltered accommodation🤣... when not in use! (Seems to be raining almost every day wherever you are in the UK). Anyhow, just wanted to say a big 'thank you' for all your help and advice. Chris at your VW Dealer was brilliant and nothing was too much trouble for him, so it was a real pleasure to give a 5* review on their website. Btw, as you'd expect, delivery went smoothly: was concerned that the single-track roads, with few passing places, for the final three miles of the driver's journey could have been a bit hazardous (lots of huge agricultural vehicles at this time of year)... so arranged to meet the driver (Dan) at Diss Railway Station where there's more space to manoeuvre in the large parking area. Must admit to having been slightly nervous about driving home in a car which I'd never even test driven beforehand - but needn't have worried - the car is a dream to drive, just need to get to grips with the 'infotainment' system! Again, thank you so much - not only for your advice but also for the repeat customer discount. Wishing Carfile continued success into the future.
Dear Jonathan, We have just collected our new Kia Sportage 3 purchased via Carfile from your long term Dealer parter and are so happy, it is completely different to any other car we have had before. Thanks so much for your help throughout the process. This is the third car we have purchase through Carfile and each time you have been very helpful. Also thanks to Callum at the Dealership who helped to make this an enjoyable process. Kind regards,
Dear Car File, I just collected my new Octavia vRS in Hyper Green purchased via Car File. This is our 4th Skoda purchased through Car File and as always the experience is fantastic, friendly and really easy. I would always highly recommend buying through Car File. Thanks to Steve and Jonathan and will look forward to ordering again in the future! Cheers!
Good morning Jonathan, The car is great, I’m very happy with my choices! Hard doing 450 miles on the first outing, simultaneously learning the hugely complex system, while resisting letting the revs go above 4000!! It feels lovely, both inside and to drive, I’m very much looking forward to putting it to test on these roads around here. Thanks again for your help, it really makes everything go very smoothly. See you again in 4 years for that hydrogen purchase!
Dear Jonathan A little belated thank you for intro to Ed at your Hyundai Dealership. I finally collected the Tucson at the end of March after long delay. I’m very pleased with the car and very happy with the deal. Much better than I could get locally. I would like to make a special mention of Ed who was exceptionally helpful throughout the whole process keeping me informed as matters progressed or did not. He was as frustrated as me with delays. Anyhow all sorted now and all very happy. Many thanks for you help. I will certainly recommend your services to others. Kind regards
Like Father like son! No, im not on about my Dad Pat, who started Carfile and myself.......im on about Matthew R from Bexley Heath who has just had this cracking Skoda Fabia Monte Carlo.........his Dad Paul, had a new Toyota last month(scroll back on this page to look and i think that was his fourth Carfile Brokered deal!) Thank you Matthew and welcome to Carfile. I hope we can look after you as long as we have your Dad! Apparently on handover Paul said were a very happy chap and our Dealer contact Steve was brilliant! So im more than happy with that! Thank you for your business, Jonathan